QL5 Firmware V3.10 (Previous version)

Please do not use the EEE function (*) of network switches in a Dante network.

Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.

• 1. If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
• 2. If you use unmanaged switches, make sure to not use network switches that support the EEE function, since EEE operation cannot be disabled in these switches.
• * EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.

Cautions for Dante Firmware

• You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the QL series.
• The Dante Firmware Update Manager v1.4.13.2 for Mac does not support Mac OS X 10.6.8. 
  Please use Mac OS X 10.7.5, 10.8.5, 10.9.5 or 10.10.
• The Dante Firmware Update Manager v1.4.13.2 for Windows does not support Windows XP. 
  Please use Windows 7 or Windows 8/8.1.
• We found a problem in which the Dante settings might not be properly initialized when the firmware is updated to V3.0/V3.1, which results in data inconsistency between the CL/QL console and the R series units. This might occur only when the Dante Latency was set to 0.25ms or 0.5ms. Therefore, after updating to V3.0/V3.1 it is recommend to briefly change the Latency to 1.0ms on the console with the Console ID #1, then restore the original setting again. This will remove the possible data inconsistency between the console and the mounted R series units. However, Dante Controller will be needed to manually change the settings of R series units that are not mounted on the console with Console ID #1.

CL/QL/RIVAGE/R/Tio Series Editor/Firmware/R Remote Compatibility

Please make sure to use appropriate version of CL Editor or QL Editor which is compatible with your console firmware in reference to the following compatibility chart. Using an unsupported Editor/firmware combination may result in unexpected behavior.
The Firmware Set is a set of main (and sub) firmware of the device and the Dante firmware. The version of Firmware Set is the same as the version of the main firmware. Refer to the release note of each firmware about the details of the Firmware Set.

Compatibility List

• You can remotely control one RSio64-D unit from a maximum of two CL/QL/R Remote units.
• You can remotely control one RMio64-D unit from a maximum of six CL/QL/R Remote units.
• You can remotely control one Rio/Ri/Ro unit from a maximum of two computers operating R Remote. You can also remotely control from four separate CL/QL units.

New Features in V3.10

• Now supports the RSio64-D control.
• You can now remotely control supported third-party head amps (HA) from the console.
• Functions related to cascade connections have been added.
• You can now select CENTER NOMINAL or LR NOMINAL for the pan setting of monaural input channels.
• You can now appropriately switch PAN mode and PAN knob settings due to changes in the stereo input signal processing of L-MONO, R-MONO and LR-MONO. 
  For details, refer to theQL5/QL1 V3.10 Supplementary Manual.

Improvements

• You can now update the Dante firmware by using the USB memory.
• The files for updating CL and QL have been changed from the same name "C-MD1.BIN" to separate names. This will prevent updating with the wrong file.
• You can now manually remount when the USB memory is not recognized.

Fixed bugs

• Solved a problem in which the levels were not the same when odd-numbered/even-numbered MIX and MATRIX buses with different levels were linked to use as a stereo bus.
• Solved a problem in which if GPI OUT was set for the current scene, GPI operated when the scene was recalled by using PREVIEW mode.
• Solved a problem in which if GPI OUT was set for that scene after storing a scene, GPI OUT was output also when a library was recalled.
• Solved a problem in which it appeared that RMio64-D, as a member of the NUAGE Workgroup Manager, could operate from QL. (In actuality, you cannot operate from QL while it is a member of the NUAGE Workgroup Manager.)

Known issue

• If Dante Virtual Soundcard (DVS) is patched to the QL series device using Dante Controller, the patching may not be recalled correctly when the QL series device is restarted. Patch DVS again. In addition, when using a version of DVS for Windows that is older than v3.2.0, the patch after CH41 cannot be performed from QL series consoles.
• We found a bug in which the HELP content disappears from the internal memory after restarting the console even if the HELP file was loaded. In order to work around the bug, please load the HELP file twice in a row.

NOTICE

• When setting up the latency in Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
• The following device labels are used for detecting a SUPPORTED DEVICE.
  Y###-**********
  # is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
  indicates any desired character (alphabetical uppercase or lowercase, numerals, or -(hyphen) may be used)
  Up to 31 characters including the 'Y' are supported.
  For the R-series, make sure that the ID indicated by Y###- is not duplicated by any other R-series unit.
• In the QL firmware V1.08 or later, you can remotely control the internal HA of a QL series by using the Port to Port function, from additional QL series or CL series (firmware V2.03 or later) consoles, but be aware of the following restrictions:
  - In the case of QL5, you can remotely control the internal HA from external consoles only when Input 1-32 are patched to Dante Output 33-64 respectively, using the Port to Port functionality (default settings). Likewise, in case of QL1, it works only when Input 1-16 are patched to Dante Output 17-32 (the default patching needs to be changed).
  - If the HA channel is incorrectly patched from the QL console, through Dante, to the other console, the A.GAIN knob display of the corresponding channel will disappear. In that case, please check the patch settings including Port to Port.
• Custom fader bank settings are not only included in user settings, but in scene data as well. The custom fader bank settings that are recalled vary depending on the logged-in user, the type of the loaded data, and the version. Please note the following points:
  - If you load console data of the ALL type as Administrator, the custom fader bank settings for the saved Administrator are recalled. If you load ALL data as Guest or another user, the custom fader bank settings for the saved current scene are called up.
  - If you load ALL data that was saved in CL V1.70 or earlier, since scenes do not include custom fader bank settings, the custom fader bank settings for the current scene when the load was performed are applied to all scenes. Therefore, before loading ALL data, we recommend that you either change users to set the custom fader bank to the desired setting, or that you enable Recall Safe for the custom fader bank.
• File Converter V3.0.0, compatible with CL firmware V2.00, V3.00 and V3.10, and QL firmware V3.00 and V3.10, has been made available for use.